Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at yellow@hello.com. This text can be changed by going to Design & Settings > Global Settings > Intro Text.

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Yes, raw hair can be dyed or bleached because it is unprocessed. However, we recommend consulting a professional stylist to avoid damage and ensure the best results.

To maintain your raw hair extensions, wash and condition them regularly with sulfate-free products, avoid excessive heat, and use a wide-tooth comb to detangle. Store them in a cool, dry place when not in use.

Yes, we offer a variety of textures including straight, wavy, and curly to match your natural hair type and style preferences.

When choosing the length, consider your desired final look. For a natural blend, match the length to your own hair. For added volume or dramatic effect, opt for longer lengths.

Yes, we have a return and exchange policy. Please refer to our Return Policy page for detailed information on the conditions and process for returns or exchanges.

We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options. You can choose your preferred payment method during the checkout process.

Yes, we offer international shipping to most countries worldwide. Shipping costs and delivery times may vary depending on your location. Please refer to our Shipping Policy for more information.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

Once an order has been placed, it may be difficult to modify or cancel it due to our fast processing times. If you need to make any changes, please contact us as soon as possible, and we will do our best to accommodate your request.

At the moment, we operate exclusively online and do not have a physical store location. You can shop our products conveniently from our website and enjoy fast and reliable shipping to your doorstep.